By Stanley Senya
Accra, Nov. 21, GNA – Ghana has taken a bold step toward becoming a leading global business services hub with the official launch of the Business Outsourcing Services Association Ghana (BOSAG) five-year Strategic Plan.
The launch marks a turning point for the country’s outsourcing industry and sets an ambitious target: creating 100,000 sustainable international-facing jobs for Ghanaian youth by 2030.
Mr David Gowu, CEO of BOSAG and a founding board member said, “Three years ago, we asked ourselves how Ghana can compete globally in outsourcing and digital services. Today, that vision has become a reality.”
He said it was humbling to see this plan come to life, a roadmap that will transform Ghana’s digital economy and create opportunities for thousands of young people.
The BOSAG 5-Year Strategic Plan is designed to position Ghana as a premier destination for global business services, leveraging the country’s competitive workforce, growing digital infrastructure, and strategic location.
At its core, the plan focuses on five strategic pillars that will drive this transformation: raising international visibility and client engagement, driving skills development and talent readiness, promoting and supporting local sector and operator capability building, facilitating policy advocacy and public-private alignment, and enabling sector research and knowledge sharing.
He said these pillars represent a comprehensive approach to building a robust outsourcing ecosystem, one that connects Ghana to global markets, empowers local operators, and ensures that talent development aligns with international standards.
Madam Shamima Muslim, Deputy Presidential Spokesperson, said BOSAG’s strategic plan was built on Ghana’s digital transformation legacy.
She said it presented a bold and coordinated roadmap to unlock 100,000 sustainable international-facing jobs for Ghanaian youth by 2030.
“This is not just a number, it was a promise to our young people, a commitment to inclusive growth, and a strategy to harness the full potential of our digital infrastructure, our competitive workforce, and our strategic location,” he added.
Bishop Dr. Samuel Antwi-Gyekyi, who represented the Minister of Communication, Digital Technology & Innovations, highlighted the Ministry’s broader commitment to building a resilient, investor-ready digital economy.
He announced strategic partnerships with global technology firms such as Huawei, MTN, Amazon Web Services, and Oracle to deliver specialized training modules and accelerate digital skills development.
Additionally, the Ministry was finalising new legislation including the Ghana Startup Act, Cybersecurity Regulations, and frameworks for AI, cloud services, and digital trade to create a modern, secure, and enabling environment for innovation and investment.
Meanwhile, there was a swearing in of the BOSAG Governing Council.
They include Kojo Hayford, Board Chair, CEO of eSAL; David Gowu, CEO of BOSAG; Matthew Darkwa, Operations Director, AmaliTech; Rolana Rashwan, Consultant, Global Business Services; Deborah Asmah, Chief Marketing Officer, Npontu; Mavis Ampah, CEO, Cactus Creek Foundation; and Ryan Keilloh, Country Manager, Concentrix Ghana.
GNA
Christian Akorlie