By Laudia Anyorkor Nunoo, GNA
Accra, July 18, GNA – The adoption of artificial intelligence (AI) and digital technologies has significantly improved the speed, accuracy and transparency of vehicle valuation in Ghana, the Customs Division of the Ghana Revenue Authority (GRA) has said.
Mr Michael Adu Manu, Senior Revenue Officer at the Customs Technical Services Bureau (CTSB), Vehicle Valuation Unit, said technology had reduced the time required to determine vehicle values and minimised human discretion in the valuation process.
Mr Manu, speaking at a media forum on vehicle valuation, powered by the Ghana Ports and Harbours Authority (GPHA), said AI-enabled systems now enabled Customs officers to retrieve vehicle specifications, values and classifications within seconds, eliminating lengthy manual searches.
He said the technology made it easier to identify the correct make, model, engine capacity and other specifications needed to determine the appropriate customs value and duties.
Mr David Agyakwa Mensah, Senior Revenue Officer at the CTSB Vehicle Valuation Unit, said digital systems had also reduced face-to-face interactions between importers and Customs officers, thereby minimising opportunities for bias.
Mr Mensah explained that Customs relied on internationally recognised valuation databases, including NADA for vehicles imported from the United States and Canada and Eurotax for vehicles imported from Europe.
He said every valuation also underwent supervisory review, while importers dissatisfied with an assessment could seek redress through an independent appeals process.
He said the measures ensured that importers were treated fairly while safeguarding government revenue through transparent valuation procedures.
GNA
Edited by Benjamin Mensah
Reporter: Laudia Anyorkor Nunoo, GNA
[email protected]