Accra, April 20, GNA – Delta Air Lines and Amazon have collaborated to unlock the next generation of tech-enabled travel experiences.
The new agreement would bring high-speed, low-latency internet from Amazon Leo to Delta aircraft, building on the airline’s use of Amazon Web Services (AWS) across its operations.
It would deliver a new era of connected experiences to benefit Delta customers and employees, a release copied to Ghana News Agency said on Monday.
Delta would harness Amazon Leo’s cutting-edge satellite technology to bring more fast, personalised digital experiences on board Delta’s domestic and international flights, like streaming movies and TV shows, listening to podcasts and audiobooks, staying connected to friends, family, and colleagues, among others.
“The unmatched upload capacity of Amazon Leo enables customers to instantly share life moments, from uploading vacation photos and videos in real time to securely sending presentations or business files after a high-stakes meeting, without waiting until they land,” the release said.
“The global airline plans to introduce Amazon Leo with an initial installation on 500 aircraft beginning in 2028, elevating the Wi-Fi experience with Amazon’s advanced low Earth orbit satellite communications network.”
Ed Bastian, Delta’s Chief Executive Officer, described the agreement as the fastest and most cost-effective technology available to better connect the world.
“It deepens our work with a global leader that shares our ambition to build what’s next, creating even stronger human connection for our people and our customers for years to come,” he said.
Delta and Amazon plan to partner to integrate AWS, Amazon Leo, other Amazon technologies and AI to enhance the customer experience across the entire travel journey.
“We’ve designed Leo to provide high-speed internet to the billions of people on Earth without reliable connectivity, and this agreement with Delta is a great example of the impact and scale of the technology — bringing even faster in-flight Wi-Fi to tens of millions of passengers who fly Delta every year,” Andy Jassy, President and CEO of Amazon, was quoted as saying.
“People increasingly want to stay connected wherever they are in the world, and Leo’s speed and reliability is going to have a big impac t for businesses, governments, and consumers. It’s going to make the in-flight experience so much better, and it’s going to change what’s possible while traveling.”
Delta and Amazon have a long-standing record of innovation, building on the airline’s relationship with AWS as its preferred cloud provider.
Since 2020, Delta and AWS have successfully migrated nearly 600 of Delta’s applications to the cloud and accelerated the adoption of new technologies that empower Delta employees to deliver enhanced care and elevated service to customers throughout their journey.
Amazon is among other top consumer brands supporting Delta’s global ambitions. Since 2022, Delta has expanded partnerships with leaders like American Express, T Mobile, YouTube, Starbucks, and Uber.
GNA
Edited by Agnes Boye-Doe