Accra, Sept. 10, GNA – The role of Fidelity Bank Ghana in driving financial access, innovation and sustainable development has been brought to the global stage as its Managing Director, Mr Julian Opuni, featured in Forbes Africa’s special series on Ghana.
In an interview, Mr Opuni said the bank, the nation’s largest privately owned indigenous bank, was strategically connecting capital to Ghana’s real economy and pioneering initiatives that foster long-term resilience.
He said the core focus of the bank had always been to deliver tangible impact to the lives of Ghanaians.
“Our role is to help businesses scale sustainably. By understanding the unique challenges across industries, we’re able to deliver solutions that catalyse growth, create jobs and build resilience in key sectors of the economy,” he explained.
Mr Opuni disclosed that in the past year alone, the bank had advanced over GH₵5 billion in new credit to support businesses across the country.
Financial inclusion, he emphasised, remained a key pillar of Fidelity Bank’s strategy, recalling its pioneering introduction of agency banking and smart accounts, which had lowered entry barriers for underserved communities.
“We have over 8,000 agents across the country. This network has helped bring banking services to the doorstep of every Ghanaian, even in the most remote areas,” he said.
Mr Opuni also pointed to Fidelity’s heavy investment in digital innovation to match the pace of a globalising economy, citing the success of the bank’s WhatsApp banking platform (Kukuaa) and AI-powered chatbots, which enable customers to access services conveniently.
“We’re making banking accessible to everyone, on their terms,” he said, noting plans to enhance digital self-onboarding, especially for the youth. “Young people want speed and simplicity, and we’re building tools to match that expectation.”
On sustainable growth, Mr Opuni said the bank had entered strategic partnerships with institutions, such as the Mastercard Foundation and Proxtera to improve access to capital for SMEs and agricultural ventures.
He also highlighted Fidelity’s Greentech Innovation Challenge, which supports agri-tech start-ups promoting eco-friendly practices, and the Orange Impact Initiative, which has benefitted more than 4,000 students through education and community development projects.
“Sustainability is more than just a box to tick; it’s how we protect the future,” he said.
With bold reforms spanning labour policy, green jobs, digital finance and infrastructure, Ghana was positioning itself as one of Africa’s most attractive investment destinations, he underlined.
Mr Opuni gave the assurance that Fidelity Bank would continue to lead with purpose-driven initiatives and innovation, thereby solidifying its role as a key partner in Ghana’s development journey.
GNA
Edited by Beatrice Asamani Savage