By Laudia Anyorkor Nunoo, GNA
Accra, Nov. 09, GNA — The Importers and Exporters Association of Ghana (IEAG) has partnered Insurance Claims Specialist Group (ICSG) Limited to provide importers and exporters with professional support in assessing cargo losses and pursuing insurance claims.
The partnership is expected to improve access to specialised loss assessment services and help businesses address challenges associated with damaged, lost or pilfered goods during transportation and logistics operations.
Mr Samson Asaki Awingobit, Executive Secretary of IEAG, announced this at a press conference to formally introduce ICSG Limited to the trading and business community.
Mr Awingobit said the partnership was informed by the need to provide association members and other businesses engaged in international trade with technical support when dealing with cargo losses and insurance-related challenges.
He explained that although importers could obtain insurance cover for their goods, they often faced difficulties establishing the extent of damage, documenting losses, understanding policy requirements and pursuing legitimate claims when incidents occurred.
He said professional loss assessment was therefore important in establishing the circumstances, cause and extent of insured damage and providing the technical documentation required for fair and transparent determination of claims.
He noted that cargo could be exposed to several risks along the transportation and logistics chain, including physical damage, pilferage, accidents and fire.
Mr Awingobit said the partnership was particularly timely given the country’s renewed focus on strengthening local marine cargo insurance and the impending enforcement of the mandatory local cargo insurance framework.
He stated that as more insurance transactions were domiciled locally, the availability of competent local claims assessment and support services would be critical to building confidence in the system.
He encouraged importers, exporters, freight forwarders and other stakeholders in the business community to take advantage of the services offered by ICSG.
He also urged the company to demonstrate the practical solutions available to businesses and the assistance it could provide when insured cargo losses occurred.
Mr Awingobit said the partnership went beyond introducing another service provider, describing it as an effort to strengthen professional support for Ghanaian businesses, protect commercial investments and contribute to a more efficient and resilient maritime trade environment.
GNA
Edited by Benjamin Mensah
Reporter: Laudia Anyorkor Nunoo, GNA
Email address: [email protected]