By Morkporkpor Anku, GNA
Accra, Aug. 20, GNA – The Ghana Revenue Authority (GRA) says it is working to resolve intermittent technical challenges affecting the payment of taxes through the Ghana.gov payment platform.
The Authority said the challenge, which began on Friday, August 14, 2026 was affecting taxpayers, importers, clearing agents and other users of the platform.
A statement issued by the Communication and Public Affairs Department of the GRA on Wednesday said the challenge affected payments initiated through the Integrated Customs Management System (ICUMS).
It said payments initiated through the Integrated Tax Administration System (ITAS) and the Ghana Integrated Tax Management and Information System (GITMIS) were also affected.
The Authority clarified that the technical challenge related specifically to payment processing and did not affect the filing of tax returns.
The Ghana.gov payment platform remained operational despite the intermittent challenges, it said, adding however that some payment transactions could experience delays in processing or reflecting on taxpayers’ respective portals.
The GRA said it was working closely with the relevant technical partners to resolve the challenge and restore normal payment processing.
It said technical interventions were ongoing and that the matter was being treated with the highest priority.
The Authority assured taxpayers and other stakeholders that all necessary measures were being taken to address the affected transactions.
It said outstanding payment transactions would be processed and duly reflected on taxpayers’ portals once the situation was fully normalised.
The interventions were also aimed at minimising further disruptions to taxpayers and users of the affected systems.
The GRA assured taxpayers, importers and clearing agents that it would provide further information as the need arose.
GNA
Edited by Agnes Boye-Doe
Reporter: Morkporkpor Anku
[email protected]