Accra, April 14, GNA – Vodafone Ghana has reopened its pioneering “Healthline Medical Call Centre” to empower Ghanaians with accurate information on COVID-19 and help to refer suspected cases to the Rapid Response Team (RRT).
The Healthline Call Centre, which has been a resounding success, was established in 2013 by the Vodafone Ghana Foundation to provide expert medical advice on the phone to Ghanaians, to reduce the stress people went through to get medical service.
A statement from Vodafone Ghana to the Ghana News Agency, explained that in support of the risk communication activities of the Ghana Health Service (GHS), the project was expected to enhance government’s effectiveness in combating the spread of erroneous COVID-19 information and rumours, that had become a major concern for governments and medical workers worldwide.
Healthline Call Centre operates a daily schedule from the 0800 to 2000 hours and is manned by 50 doctors from the GHS, who have received COVID-19 training.
The statement encouraged the public to dial 255 to access this service.
Health Service, Healthline Call Centre became the only medical call centre across Africa facilitating advice and information sharing amongst health workers directly.
The Healthline Call Centre is well positioned to provide critical support to the Ghana Health Service and the public, the statement said.
GNA