Accra, May 28, GNA – GCB Bank says it has adjusted to the new normal precipitated by the COVID-19 pandemic and reconstructed business models by leveraging on technology to safely deliver customer expectations.
“It is a matter of record that this Board has right from the onset set digitalisation as the key to driving shareholder value,” Mr. Jude Kofi Arthur, the Board Chairman of GCB, said at the Bank’s Annual General Meeting.
Mr Arthur said accelerating digital capabilities as a key driver of future growth and transformation was imperative and that the situation from the current pandemic made it even more critical to accelerate the Bank’s digitalisation programme.
The Board Chairman said the Bank continued to make progress in its transformation strategy and was on course to create a resilient, agile and efficient organisation across digital platforms to make banking more convenient to customers.
He explained that G-Money; the Bank’s flagship mobile money wallet platform continued to grow and also, their GCB Mobile App that customers could download on Apple and Google play store had been deployed for the first time, to provide customers access to banking services at their convenience.
“GCB is committed to being a good corporate citizen in the communities where the Bank serves with the focus on giving back to society in the areas of health, education, sports, financial inclusion and the environment,” he added.
Mr Arthur said during the year, notwithstanding the difficult operating environment, the Bank invested a total of GH¢8.04 million in Corporate Social Responsibility, compared to GH¢10.43 million in 2019.
GNA